DETAILED ISSUE FEEDBACK
- Make it easy for customers to provide feedback with a single touch
- Guests select from eight options, indicating exactly what needs attention in each location
- You choose who on your team is notified as soon as feedback is sent, so they can take immediate action
- Respond before a small issue becomes a big problem
HOW IT WORKS
Step 1: Customer rates their experience by tapping one of the feedback faces displayed on the
Step 2: Feedback is received and logged on the Qstodian dashboard.
Step 3: The dashboard sends an alert to your cleaning staff to take action.
- Compare, view, and download your feedback in real-time and over time to see trends based on time of day and category
- Analyze the types of feedback you’re most frequently receiving to identify persistent problems
- Customize your alerts and communication via the dashboard so your team is notified as directed